What Our Client Say...


"BCN Services has proven to be an invaluable HR partner in our growth strategy. With the large number of employees and increasing complexity of our operations, BCN has been tremendously helpful in effectively managing the day to day human resources activities such as payroll and benefits administration and unemployment management. BCN utilizes a team approach to providing exceptional HR... and we depend on their breadth of knowledge and individual areas of expertise. Their team of HR professionals is committed to providing highly responsive support, which is essential in our extremely fast-paced, ever-changing work environment."

 

--Elderly Care, 8 Locations, 800 Employees

 

"After many years of conducting our own employee administration functions in-house, we quickly recognized that BCN's program could be beneficial to us. BCN provides us with a very user-friendly web site that I can enter payroll data and research previous payroll information. The web is also available to our employees to access their payroll records, benefit information and links to providers. This technology has proven to be a very useful tool for management and our employees.

 

-- Doctor's Office, 8 Employees

 

"BCN Services has been a single source provider of payroll, workers' compensation, health benefits, human resource management and retirement programs since 1992. The BCN Services team is extremely helpful and professional and has alleviated time-consuming issues so that I can focus my efforts in other area of our business."

 

-- Truck Trailer Sales, 34 Employees

 

"With the large number of employees that we have, employee issues can occur on a daily basis and BCN has been tremendously helpful in solving these issues. BCN's breadth of knowledge and experience when it comes to employment law and procedures is outstanding. Not only can they resolve issues that happen, they also assisted us with preventative measures as well. Benefit plans, benefit administration and open enrollment is another area that BCN has removed much of the burden from us. This has proved to be one less headache and time saving function that we have enjoyed by using BCN Services as our PEO provider."

 

-- Convenience Stores, 56 Locations, 800 Employees

 

"Our partnership with BCN began in 2001 and continues today. Periodically I evaluate other PEOs to ensure that we are receiving the best administrative support at a fair price and have determined that our relationship with BCN is the best choice for our company.

 

Our company continues to grow and we count on BCN Services to meet our changing needs. Besides payroll and human resources help, BCN provides safety and workers' compensation programs that have been invaluable to our company.

 

A recent example of the effectiveness of working with BCN Services is the containment of our workers' compensation experience modification. Our client base is expanding and we are quoting much larger jobs with very large clients. These clients typically only let the jobs to highly qualified suppliers. Our safety track record is a major factor for us to secure these large projects. BCN Services has provided the tools necessary for our company to remain a highly rated supplier."

 

--Loading Systems Engineering/Design, 3 Locations, 46 Employees

The BCN Service Model



Payroll Administration
  Payroll Services
    Review payroll for wage and hour compliance
    Calculate and set up payroll deductions
    Calculate retroactive pay
    Calculate special withholding amounts
    Process reimbursements
    Record and track vacation accruals
    Record and track sick leave and other paid/unpaid leave
    Multiple direct deposit options
    Answer employee questions on payroll
    Prepare rush payroll checks or extra batches
    Reconcile payroll deductions at termination
    Calculate, deduct and remit FICA, FWT, FUTA, SUTA, and local taxes to appropriate governmental agencies
    Respond to and make garnishment, Friend of the Court, and tax levy payments from payroll deductions
    Web-based payroll transmission
    Job costing and overhead allocation
    Certified Payroll
    Interface with most time and attendance systems
    Integration with time and attendance systems
    Mail payroll checks to all locations
    File payroll forms including 940, 941, SUTA, state and local withholdings
    Payment of payroll taxes
    Prepare standard payroll reports
    Prepare custom payroll reports
    Process payroll per windows
    Process and distribute W-2s
    Reprint W-2s*
     
  Time and Attendance
    Web based solution
    BCN hosted server hardware
    Application/SQL database access, maintenance and support
    Secure web access
    Client level software license
    Data collection service
Employee Benefits
  Benefits Plan Design
    Research/compare competitive benefits
    Identify and select appropriate plans
    Annual benefits package, programming, and implementation
  Benefits Enrollment
    Explain benefit plans and costs
    Track receipt of all enrollment forms
    Set up benefit deductions in pay system
    Forward applications to providers
    Confirm enrollment to employees
  Benefits Administration
    Pay monthly bills from each plan
    Complete administration of BCN health plans
    Research benefits coverage issues
    Fulfill employee requests for information
    Assist employees with coverage changes/concerns
    Add new/delete terminated employees
    Assemble and distribute enrollment kits
    Track changes in eligibility
    Administer annual open enrollment
    Mid-year medical renewals enrollment
  Health Insurance
    Annual health plan renewal consultation
    Various co-pay options available
    Several deductibles from which to choose
    National and regional networks
    Prescription drug card
    HMO options available in some area
    Select HSA and HRA options
  Group Term Life And Disability
    Calculate premiums and coverage limits
    Process coverage and beneficiary changes
    Track and process optional additional coverage
    Group life insurance
    Short and long term disability coverage
  Retirement Plan
    Track eligibility to enroll
    Produce contribution reports for administrator
    Reconcile internal records with administrator
    Check/distribute employee reports
    Review compliance testing reports
    Safe Harbor and IRA options available
    Conduct annual 401(k) audit and file 5500 report
    Sponsor Express - Plan sponsor can receive participation information
    Custom 401(k) Plan with Employer Matching and Profit Sharing Options
    On-Line 401(k) Access
    Offer a comprehensive web site through our provider, Slavic Retirement Plan Services
    Allow individual employees to choose from a platform of top-rated fund families
    Receive account balance and brief commentary of the week's market activity upon request through email express
  Flexible Benefits Plan
    Maintain & balance flexible spending accounts
    Process and remit employee claims
    Review eligibility for pre-tax treatment
    Review receipts to assure they comply with IRS
    Prepare for and respond to IRS audits
    Medical reimbursement plan
    Child & dependant care pre-tax benefit
    Flex Plans for Un-reimbursed Medical Expenses and Dependent Care
  Other Benefits
    Set up Employee Assistance Plan
    Group Dental: premier & preferred PPO plans
    Group vision plan
    Voluntary life with spousal and dependent coverage available
    Accident Insurance
    Cancer Insurance
    Critical Illness Insurance
    Hospital Confinement Indemnity Insurance
  COBRA
    Send notices to employee and dependents
    Maintain required records
    Collect payments and remit premiums
    Terminate coverage for nonpayment

Workers' Compensation and Safety
  Safety Plan
    Maintain OSHA records
    Provide safety program manual
    Provide additional copies of safety program manual
    Provide safety training and information
    Provide safety training materials
    Arrange on site safety inspections
    OSHA 300 & 301 summary and log maintenance
    Safety assessments and recommendations
    OSHA Compliance Consulting
    Assistance with OSHA Worksite Inspections/Investigations
    Air Quality, Noise Level, and Other Worksite Testing and Industrial Hygiene Services
  Workers' Compensation**
    Complete and file claims forms
    Monitor treatment status with medical staff
    Coordinate return to work or light duty
    Coordinate loss prevention activities with insurer
    Check for duplicate WC/health claims
    Quarterly Loss Reports
    Fraud Investigations
    Determine classifications and rates
    Comply with regulations in all states
    Satisfy OSHA and reporting rules
    Claims adjuster on staff
    Claims investigation and management
    Return to work programs
    Drug screen program setup, record keeping and administration
    Resolve medical billing issues with carrier
    On-site investigations of significant and/or questionable injuries
    Consultation on significant claims
    Attendance at periodic carrier claim reviews
    NAPEO Certification Workers’ Compensation Best Practices

Human Resources Management
  Legal Compliance
    Research state and local labor laws
    Register as employer in all states
    Research and satisfy federal and state posting requirements
    Keep management aware of key legislative changes
    Create and update company policies and handbook
    Regulatory compliance such as: ADA, WARN, FMLA, COBRA, HIPAA, FLSA, ERISA, EEO, ADEA & more
    Provide legal support for assistance in employee litigation
  Employment
    Single source of contact through your partnership manager
    Highly experienced specialists on staff
    Answer employment verification requests
    Set up pre-employment drug screening
    Conduct employee reference or background checks
    Develop recruitment and selection strategies
    Review offer letters/employment agreements
    Classify employees for exemption status
    Prepare and distribute new hire kits
    Track receipt of required employment forms
    Offer guidance on compensation
    Set up and maintain employee files
    Assist managers in writing job descriptions
    Conduct staff and management training
    Employee surveys
    Provide salary survey information
    Design compensation plans
    Provide Employment Practices Liability Insurance (EPLI) $1,000,000 in coverage for each of our clients
  Employee Relations
    Professional management consultation regarding HR and employee issues
    Plan reduction in force implementation
    Review severance agreements
    Standard exit interview format
    Customized exit interview format
    Conduct exit interviews
  File Maintenance
    Maintain HR information system
    Provide on-line access to employee handbook
    Provide on-line access to forms library
    Employee on-line access to: payroll information, benefits information and enrollment, retirement plan information and management of funds
    New hire setup
    Set up and maintain employee records
    Employee changes and terminations
  Unemployment Claims
    Review and handle claims filed
    Contest unwarranted claims
    Attend hearings as necessary
    File appeals if necessary