The nose knows: Dealing with workplace odors, scents and smells

Who hasn’t needed help in finding just the right words when talking to an employee about their stink?  Stinky breath, stinky body, stinky clothes, stinky food.  And those are just a few of the easier to discuss matters.  But what about employees that smell … good? And who’s to say what smells good? It’s a subjective thing.  Body odor, food smells and perfume/fragrance can all cause issues for employees that are particularly sensitive to smells and have to work in proximity to those causing the smells.Here are a number of tips for managers when approaching an employee who needs to tone down the use of perfumed products:

  1. Communicate the sensitivities that some people have to artificially scented products. Perfumes can cause sniffling, dizziness, headaches, nausea and breathing problems. Some reactions, like shortness of breath, are particularly severe for people with pre-existing respiratory conditions, such as asthma and chronic obstructive pulmonary disease, or COPD. You may want to consider setting a general workplace policy relating to the topic of workplace smells.
  2. Make it clear to your employees that perfumes aren’t necessarily the only offender. Heavily scented soaps, shampoos, makeup and even laundry detergents can also cause problems for some people.
  3. Set an example at the level of management. Don’t wear scented products yourself, and avoid using air fresheners, scented candles and scented sprays in the office. Instead, turn on fans and open a few windows to freshen the air.
  4. Encourage employees to talk to each other about scent sensitivities. Explain that it’s OK to ask a teammate to tone down her perfume, as long as it’s done politely. Give examples of how to courteously ask someone to avoid fragrance use. Say, for instance, “I’m really sensitive to scents, and I think I’m reacting to something you’re wearing. I’d really appreciate it if you could avoid using that perfume at work.” If an employee continues to have problems, a manager may need to intervene.
  5. Meet one-on-one with individual workers if excessive scents remain a problem a week after issuing a general workplace policy. Explain why you are calling the person into your office, express that you understand that she or he didn’t mean to offend anyone, and then ask the employee to avoid wearing the scent. For example: “As you know, we have some people in the office who are very sensitive to scents. You may not be aware of it and I’m sure you didn’t mean any harm, but a few people have come to me with concerns about a scent they’ve noticed you’re wearing. From now on, I’d like to ask that you avoid wearing that perfume to work.”

It’s never fun to deal with the “stink” issue, whether good or bad, but it may be helpful to keep two things in mind before broaching the subject:  No one wants to be embarrassed and most people want to be team players.

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Lisandra Quinones, HR Administrator

 

How to make workplace distractions work for you

Distractions are a natural part of our work environments.  One co-worker is crunching on chips, another is discussing an interesting topic loudly nearby, and there’s music billowing out of the office down the hall.  Then there are the ongoing phone calls, emails, text messages and social media alerts from co-workers as well as family and friends.

Even though many of these distractions are about work, often they aren’t related to what you’re trying to accomplish at the moment.  How can a person get any work done!?

The average worker cannot go more than 11 minutes without being distracted, according to research by Gloria Mark of the University of California, Irvine.  The good news is, it’s possible to use distractions to your advantage.

We tend to get caught up in trying to do a number of things at once, what we like to call multi-tasking.  We feel productive trying to conquer more than one task at a time, but multi-tasking actually reduces productivity and accuracy.  But there are ways to train ourselves to use distractions as an opportunity. We can evaluate how we’re using time and make a decision about which task to focus upon.

Studies also show that how we time our responses to distractions can make a huge difference in productivity.  For example, one study evaluated the productivity of students who were told to answer text messages while viewing a video that they knew they would be tested on.  Those who waited to view the texts during a less-important video content received higher test scores than those whose attention diverted to the text messages as soon as each one arrived.

We can apply that same principle to our work by deciding to respond to the distractions at appropriate times.  For example, we can finish typing an email before looking at incoming email messages.  That can be much more productive than stopping mid-sentence each time an email alert pops up, which interrupts our train of thought.  This can be applied to everything we do throughout the work day.

Another way to use distractions to your advantage is to schedule “distraction breaks” into your day.  If you plan to stop at certain intervals and take a quick walk around the office, check your personal email, or grab a healthy snack, you may find it easier to focus because you know those breaks are coming.  You are rewarding yourself for focusing in the non-break times.

Distractions are inevitable.  How you respond to them is up to you.  If you work at it, you can be more productive in spite of andbecause of them!

 

 

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Trisha Crigger, HR Generalist