Windows on a building exterior


BCN Services office exterior

Welcome to BCN Services.  We honor the iconic BCN name and the reputation of our Ann Arbor founders by delivering high-quality, tightly integrated HR solutions to clients of many industries and business sizes.

Our goal is to provide solutions to help our clients profit  in an increasingly complex, digitally driven and highly competitive world.

Core Values

BCN Timeline

Old photo of Ann Arbor

1928- The Original “BCN,” Bradley-Chesbrough-Niswonger, Inc. of Ann Arbor, Michigan was established. BCN started as a commercial lines insurance agency, expanding to personal lines, particularly life insurance, group insurance and mutual funds.

Historic print courtesy, Charles Ciccarelli. Used with permission. BCN founder Russ Bradley is pictured below.

Bradley Chesbrough

1985 – BCN Inc., expands its headquarters to its current Liberty Road location in a 65,000-square-foot business complex.

1992 – BCN Services, Inc. establishes its roots in the BCN family of companies.  In 1994, BCN begins on-site payroll, delivery of benefits and coordinated risk management services from its headquarters. Over the next five years, BCN begins managing client employees in more than 30 states.

2016 – BCN celebrates more than 85 years of servicing clients with our staff of Human Resources Professionals.  Our longest-standing client relationship spans 25 years.  BCN operates in 47 states as a valued HR partner to our clients, ranging from two employees to well over 1,000.

Meet the Team

We are a team of dedicated professionals, ready to do what ever it takes to make your business grow



HR Manager

Sue has been in the Human Resources field for over 20 years and has obtained her Senior Professional in Human Resources designation. She manages legal compliance and employee relations matters.



Strategic Services Manager

Susan rejoined BCN in 2016 and has more than 25 years Human Resources and Customer Service experience. She also has experience as an HR Manager in the Long Term Care industry. She focuses on aligning BCN HR programs with Client business strategies. Susan holds a Bachelor of Arts Degree in Communications from the University of Michigan and is a certified senior professional in Human Resources.



Safety & Risk Manager

Patrick joined BCN in 2008 and has extensive experience in the occupational health industry. He has worked as both a manager and consultant. Patrick has a broad background in workers’ compensation claims with special focus on employee return to work programs.



Information Systems Manager

Marcus has more than 25 years experience in the Information Systems industry. He joined BCN in 2000 and works to ensure the highest level of effectiveness within our systems to our clients. Marcus holds a Bachelor’s Degree in Science with a major in Computer Science from Western Michigan University.



Partnership Manager

Lisandra joined the BCN team in 2008 as an HR Administrator. Her key areas of HR experience and client guidance include: employee relations, performance management and unemployment claims management. Lisandra’s strength in assisting employees and supervisors is furthered by her bilingual communication skills. Lisandra has also served as a HR Generalist at BCN and is a resource for junior team members as well as clients, supervisors and employees.



Benefits Manager

Frank joined BCN as a Benefit Specialist and was also Partnership Manager before taking on his current role. He is certified as a Senior Professional in Human Resources (SPHR) and has a Michigan group health and life license. Frank serves BCN and his clients with extensive knowledge and experience in the health insurance industry and employment services. He has 21 years PEO experience with BCN.



HRIS/Operations Manager

Kari is responsible for the Payroll and Benefits departments as well as developing operational procedures and heading up all facets or BCN’/s Human Resources Information Systems. Before returning to BCN in 2020, she served as HR director for a multi-location manufacturing firm and previously supervised the BCN HR Customer Care Center. Kari has a master’s degree in Business Administration with an emphasis on Human Resources Management, is certified as a Professional in Human Resources (PHR) and is a notary public.



Chief Financial Officer

Before arriving at BCN in 2021, Jim spent more than 20 years in the payroll processing service industry starting with Payroll1, Inc. most recently serving as Vice President of Payroll Tax Operations. Jim served in the same role for the national payroll service company, Heartland Payment Systems, Inc., now a business unit of Global Payments, Inc. Jim received his CPA while at PricewaterhouseCoopers (PwC) and is a graduate of the University of Michigan Ross School of Business.




President and owner of BCN Services since 1994, Andrew has more than 35 years of executive leadership in the financial and business services industries, with nearly 30 years exclusively in the PEO industry. Andy holds multiple licenses with FINRA and the State of Michigan in securities. He holds a BBA from the Ross School of Business at the University of Michigan.

What others say about us

“After many years of conducting our own employee administration functions in-house, we quickly recognized that BCN’s program could be beneficial to us. BCN provides us with a very user-friendly web site that I can enter payroll data and research previous payroll information. The web is also available to our employees to access their payroll records, benefit information and links to providers. This technology has proven to be a very useful tool for management and our employees.

“We have been clients for the past several years and have been very satisfied with the services that we have received.  We deal with their payroll specialist on a weekly basis and feel our questions are answered and problems fixed in a timely manner.  We have always felt that we have been treated professionally and with courtesy and respect by all employees of BCN.  It is for these reasons that we can recommend BCN Management without hesitation.”

“BCN Services has been a single source provider of payroll, workers’ compensation, health benefits, human resource management and retirement programs since 1992. The BCN Services team is extremely helpful and professional and has alleviated time-consuming issues so that I can focus my efforts in other area of our business.”

“With the large number of employees that we have, employee issues can occur on a daily basis and BCN has been tremendously helpful in solving these issues. BCN’s breadth of knowledge and experience when it comes to employment law and procedures is outstanding. Not only can they resolve issues that happen, they also assisted us with preventative measures as well. Benefit plans, benefit administration and open enrollment is another area that BCN has removed much of the burden from us. This has proved to be one less headache and time saving function that we have enjoyed by using BCN Services as our PEO provider.”

“Our partnership with BCN began in 2001 and continues today. Periodically I evaluate other PEOs to ensure that we are receiving the best administrative support at a fair price and have determined that our relationship with BCN is the best choice for our company. Our company continues to grow and we count on BCN Services to meet our changing needs. Besides payroll and human resources help, BCN provides safety and workers’ compensation programs that have been invaluable to our company. A recent example of the effectiveness of working with BCN Services is the containment of our workers’ compensation experience modification. Our client base is expanding and we are quoting much larger jobs with very large clients. These clients typically only let the jobs to highly qualified suppliers. Our safety track record is a major factor for us to secure these large projects. BCN Services has provided the tools necessary for our company to remain a highly rated supplier.”

Rely on the experts at BCN

Whatever your business type, the HR experts at BCN Services are here to help.

Contact us today!

© BCN Services 2022